Sri: “Well, let me start from the reason why I decided to start my online shop. When I was a little girl back then, I remember saving my pocket money by placing it in a special rooster piggy bank, the silver rupiah coins collected into a pile full of coins. Did you know?”
La Ode: “Yeahhh. I used to place coins in it.”
Sri: “Then, I got my first debit card when I was 20. Later, I saved up money for a gap year, by working as a sales promotion girl in a supermarket, and I put the money into a savings account.”
La Ode: “So how did you make up your mind by starting your online shop?”
Sri: “Let me go on. Fast forward to 2019, I resigned as a sales promotion girl and tried my luck to sell things online as I started to have many followers in my social media account.”
La Ode: “I see.”
Sri: “As far as I know, at that moment, some people were familiar with going cashless. Sometimes, they use smartphones for payment with a QR code.”
La Ode: “Do you know how QR codes work?”
Sri: “Yes, I do. I learned it from a friend who works in a bank. He told me that once the QR codes are scanned, the online system would immediately ... (2) the exact amount owed from the payer’s ... (3). No ... (4) for cash and waiting for change. No swipe of a plastic card either. The transaction would take seconds.”